When will I speak with my DJ?
Your primary contact at Airwaves is your Event Manager who is available to answer any questions you have and can be reached anytime at firstname.lastname@example.org. Your Event Manager will then introduce you to your DJ via email 2 weeks before your wedding date so that you can set a time for a 30 minute Music Consultation phone-call to discuss all of the details of your event and review your online forms. This call usually takes place 3-10 days before your event.
What do I need to provide for my DJ?
Just your completed planning form, music request list and event timeline form, in addition to a standard 6’ folding table and table cloth/skirt, access to a standard 3-prong, 120 volt electrical wall outlet, and shelter from the elements such as a covered performance area, tent or large umbrella in case of rain or sunshine.
How do I access my online planning form, request list and event timeline?
You can login to your online forms here or by using the link that was emailed to you. Your password should be: “Your first name + the number 1.” (For example: John1). If you cannot login, email us at email@example.com.
When do I need to complete my forms?
Your forms must be completed no later than 2 weeks before your event date so that you and your DJ can review these forms on your Music Consultation phone-call. Please be aware that your planning forms will be locked out 3 days before your event date to ensure that we don’t miss any last minute changes. Please ensure that you have completed your forms before the lockout date or communicate any last minute changes to your Event Manager.
A song I want is not in your online database, do you have it?
The online database is just a sample of popular songs and does not reflect the actual music your DJ will have at your event. If you cannot find a song in the music database, you can add it as a custom song in the form selection.
Can I just email a playlist to my DJ or share an Itunes/Spotify playlist?
In the extremely rare case that your primary DJ could not perform and Airwaves had to dispatch a backup DJ, we require all of your key event information to be stored in a central location. Please ensure that you complete your planning forms and do not just email this information to your DJ.
When is my remaining balance due?
Your remaining balance is due no later than 14 days before your event date. We will send your final invoice 4-6 weeks before your event date. Please be aware that if total payment is not received, your DJ will not be able to perform at your event.
How can I pay my remaining balance?
Via credit card directly to your invoice, or via cheque to our Vancouver office. Please note that all cheques must be received no later than 14 days before your event date so ensure that you give sufficient time.
Vancouver Office Address:
#400 – 319 W Hastings St,
What equipment do you provide?
We provide all sound, microphone and lighting equipment needed for the number of guests at your event. This includes speakers, cables, stands, 1 wireless handheld microphone, and if applicable, our Airwaves dance lighting package. We do not provide any projectors, photo-booths, smoke or fog machines. Should your officiant require a lapel microphone, they are available upon request for an additional $50 rental charge.
Can we rent additional equipment from you?
Yes, if your event requires it we can provide additional speakers, lights or mics at the rate of $50 each.
What time will my DJ arrive to set up?
Your DJ will be on site 2 hours before music is scheduled to start in order to set up for your event so that music is playing as your guests arrive.
Will my DJ take requests?
Yes, our motto is “your music, your way.” We are more than happy to accommodate your, and your guests requests either before your event in your planning forms, or during your event.
Can my DJ attend my rehearsal?
As our team has performed at thousands of weddings and events over the last 10 years, attending your rehearsal probably isn’t necessary. If you feel like your venue and ceremony requirements are unusual, ask your Event Manager and your DJ may be able to attend your rehearsal for an additional fee.
Does my DJ need a meal?
While meals are common and much appreciated they are by no means expected. Your DJ will ask if a meal is being provided during your pre-event music consultation and will provide their own meal if not. A setting at a guest table is not necessary for your DJ.
Can my DJ introduce the grand entrance and our first dances?
Yes, this role is often the responsibility of the DJ and is not considered to be MC duties.
Can my DJ provide additional MC services?
Airwaves does provide MC services such as introducing speeches, calling tables for dinner, making announcements and keeping the night running smoothly for an additional $100 charge. Ask your Event Manager if this is something you are interested in and have not discussed with us already.
Can you provide a generator for my ceremony?
If there is no power at your ceremony location Airwaves can provide a silent generator for an additional $75 rental charge. Ask your Event Manager if this is something you are interested in and have not discussed with us already.
Still have A Question?
Email your Event Manager at firstname.lastname@example.org!